FAQ
What are the available payment methods in the store?
In our store, we accept payment by card and bank transfer through the Przelewy24 service using encrypted SSL protocol.
What are the delivery costs?
The cost of delivery depends on the chosen delivery method and the shipping address. You can calculate the delivery cost in your shopping cart by entering the delivery address.
How long will it take to receive my order?
The delivery time depends on the chosen delivery method and the shipping address. An estimated delivery time is provided when placing an order, but it may be subject to change due to delays in the shipping process.
Can I cancel my order?
Yes, you can cancel your order before it is shipped. Please contact our customer service department to cancel your order.
Do you offer returns and exchanges?
Yes, we offer returns and exchanges within 14 days of receiving the order, provided that the product has not been used and is in its original packaging. Please contact our customer service department to arrange a return or exchange.
How can I contact customer service?
You can contact our customer service department through the contact form on our website, by email, or by phone. Contact details are available on the "Contact" page.
In our store, we accept payment by card and bank transfer through the Przelewy24 service using encrypted SSL protocol.
What are the delivery costs?
The cost of delivery depends on the chosen delivery method and the shipping address. You can calculate the delivery cost in your shopping cart by entering the delivery address.
How long will it take to receive my order?
The delivery time depends on the chosen delivery method and the shipping address. An estimated delivery time is provided when placing an order, but it may be subject to change due to delays in the shipping process.
Can I cancel my order?
Yes, you can cancel your order before it is shipped. Please contact our customer service department to cancel your order.
Do you offer returns and exchanges?
Yes, we offer returns and exchanges within 14 days of receiving the order, provided that the product has not been used and is in its original packaging. Please contact our customer service department to arrange a return or exchange.
How can I contact customer service?
You can contact our customer service department through the contact form on our website, by email, or by phone. Contact details are available on the "Contact" page.